Payment Options

1. Payment is expected when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill.

2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express), and cash. All cards must be signed by the owner of the card.

3. When unexpected illness strikes a pet, unexpected expense strikes as well. Capital Veterinary Specialists Jacksonville understands this and is able to make some special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments. You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or apply yourself online at:

Highlights of the CareCredit program:

Low Monthly Payments (3% of the Total Balance)

Interest Free For 6 Months

Determine Approval in a Few Minutes

No Annual Fee

Insurance For Your Pets

4. We also offer ScratchPay.  This option allows pet owners to provide medical and surgical care to their pets without applying for a credit card.  Checking your payment options will not affect your credit score.  There are no prepayment penalties and no hidden fees.  To see what payment options are available to you, text PAY to 1-213-296-0817 or visit their website at .  You can also contact them at 1-855-727-2395 or email at with additional questions. 

Another popular option for your family and pet is insurance coverage. To learn more, please visit the following pet insurance websites:

Office Hours


24 hours


24 hours


24 hours


24 hours


24 hours


24 hours


24 hours

Our Location